Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Victoria Smith

Mia Grace Bridal
Founder

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Areas of Expertise
It is an honor to be able to serve on the Customer Experience Advisory Board.  I have been dedicated to creating an exceptional customer experience in a Retail Environment for over 40 years.  My career began at the leading furniture retailer, Rothman Furniture, during college where I learned every aspect of the business, from customer service, warehousing, sales, buying to eventually become President serving over 200 employees. My entrepreneurial spirit inspired me in 2015 to create the award winning bridal salon Mia Grace Bridal. 

We expanded twice over the last 5 years and quickly become one of the most successful and recognized Bridal Salons in the St. Louis market.  Our philosophy is simple – to help you look your most beautiful, and be totally confident in your choice with an intimate, individualized experience   It’s about dedication to the details and exceeding expectations.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs