Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Trevor Havrilka

Sevan Multi-Site Solutions
Project Manager
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Areas of Expertise
Introduction to Customer Experience, Your Customers, Their Journey, Customer-Focused Innovation, Customer Relationship Building
I received my Bachelors Degree in Mechanical Engineering with a focus in Aeronautical Engineering from the University of Dayton. I have worked as a Project Engineer for 3 years. During this time, I have overseen McDonalds remodels and new builds, Wanzl to do onsite calibrations, First Cash/Cash America overseeing onsite remodels and cross training with other clients.

Through this time, I have had to deal with different Customers as well as different situations that can arise across different client company ideals and external forces.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs