Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Timothy McLaughlin

CGI Inc.
Director of Corporate Services
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Areas of Expertise
Accelerate & Improve Decisions With Data, Principles Of Customer Relationship Building, Navigating Politics Of Change
An experienced information security professional with strong leadership skills, sound business judgment, and the ability to immediately impact an organization’s growth. Thrives in an atmosphere that requires personal integrity, strong communication and problem solving skills. Energized in creating and working with high performance teams.

Experienced in establishing new information security programs and refining existing programs for greater effectiveness. Creative in exploring new business opportunities based on existing information security capabilities.

Experienced internationally having completed consulting engagements, presentations and audits in Canada, Cypress, England, India, Israel, Netherlands, and Sweden. Leveraged international expertise to realize 100% compliance in customer contract compliance audit.

Professional experience ranges from business development to business consulting to IT technology implementation.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs