Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Tim Wells

Crane Agency
Director of EE Benefits
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Areas of Expertise
Customer Experience Strategy for Success, Your Customers, Their Journey, Principles Of Customer Relationship Building, Customer First Culture, Navigating Politics Of Change
Tim Wells, Managing Director of Benefits with the Crane Agency, has spent his entire professional career assisting employers drive efficiencies in their health and wellness programs. Prior to joining Crane, he worked with a large national brokerage firm along with one of the leading providers of Life & Disability coverage.

Having spent time on both the carrier and brokerage side has afforded Tim the opportunity to become an expert in such areas as Self-Funding, Health Care Reform, Pharmacy Management and Benefit Communication.

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To learn more about the Missouri State University Customer Experience Program and how it helps companies and executives drive customer loyalty and profitability, schedule a call with one of our program managers.
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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Program Directors
Madison Beverlin
Email: madisonbeverlin@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs