Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Tim Helm

Gateway Region YMCA
President and Chief Executive Officer
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Areas of Expertise
The CX Culture, Navigating Politics Of Change
Tim Helm is the 12th President and Chief Executive Officer of the Gateway Region YMCA, one of the region’s leading nonprofits serving more than a quarter-million individuals annually through programs and services that nurture the potential of every child and teen, promote health and well-being, and encourage positive social change.

Prior to joining the Gateway Region YMCA in 2014, Tim served as the President and CEO of the YMCA of Greater Dayton. During his tenure there, the Dayton Y grew from a $4.7 million annual budget with four branches and 2,100 membership units to a $25 million budget with 11 branches and approximately 20,000 membership units.

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To learn more about the Missouri State University Customer Experience Program and how it helps companies and executives drive customer loyalty and profitability, schedule a call with one of our program managers.
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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Program Directors
Madison Beverlin
Email: madisonbeverlin@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs