Advisory Board Member Profile

Terry Bower
Affinity Gaming - Mark Twain Casino
Manager, Management Information Systems
Areas of Expertise
Customer First Culture
MIS Manager at Mark Twain Casino for the past 3 years.   Before being accepted for the MIS Manager position,  worked 8+ years as the MIS Assistant at Mark Twain Casino. Also have worked in retail sales,  computer assembly/repair,  manufacturing,  database administration, wireless networks on the shop floor systems,  infrastructure cabling,  phone system programming.
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Customer Experience Program
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Springfield, MO 65897
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Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

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The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.