Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Susan Douglas

Lutheran Senior Services Inc
Director of Talent Acquisition & Organizational Development

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Areas of Expertise
Human Resources Project Management & Consulting Experience Design Talent Acquisition Organizational Development
Sue is a leader in Human Resources based in St. Louis. Her nearly twenty years of experience has focused on Talent Acquisition and Organizational Development across industries, and most recently in a Healthcare Non Profit organization. Sue has focused on experience design with project management as she served as a consultant for five years.

Additionally, Sue spent five years in higher education building corporate partnerships, developing and delivering student career-related training, and managing student placement.

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To learn more about the Missouri State University Customer Experience Program and how it helps companies and executives drive customer loyalty and profitability; schedule a call with one of our career counselors.
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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs