Advisory Board Member Profile
Suraj Arukil
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Nuvento
Chief Executive Officer |
Areas of Expertise
Your Customers, Their Journey, Improve CX with Data, Customer-Focused Innovation
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Suraj is serial entrepreneur and technology leader specializing in building high growt organizations with ideas that are disrupting traditional markets with technology innovations centered around the ABCDE of digital ecosystem.
He defines ABCDE as A-Artificial Intelligence | B-Business Model Innovation | C-Cloud Computing |D-Digital Platforms |E-Enhanced User Experience. Suraj believes that to achieve market share companies must innovate and do that they need to embrace a startup mindset which is to look at ways to innovate , optimize and scale , rather than Big Bang tech rollouts. His current strategic focus areas for innovation include 1. Digital Payments over cloud 2. Customer Experience Models with Automated assistance for the sports and retail industry. 3. Digital Insurance with Autonomous AI | Agent Experience | Customer Obsession and Data Based customer marketing platform. 4. Integrated Marketing Insights platform targeting customer acquisition , campaign targeting, product recommendation modeling and post sale customer insights.
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