Advisory Board Member Profile

Steven Kraabel
GeoDecisions Inc
Senior Project Manager
Areas of Expertise
Your Customers, Their Journey, Principles Of Customer Relationship Building, Customer First Culture, Navigating Politics Of Change
Steve brings over 20 years of experience in leadership and customer service dealing mostly with the Department of Defense. He is a 14-year veteran of the United States Air Force and currently the Director of customer service for GeoDecisions focusing on the Federal business line.
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Customer Experience Program
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Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

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The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.