Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Shelby Bunge

Brightview Landscape Services
Associate Branch Manager
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Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Your Customers, Their Journey, Principles Of Customer Relationship Building, Customer First Culture
Shelby Bunge is a Branch Manager for Brightview Landscape Services in St. Louis, MO. She received her B.S. in Horticulture from Southeast Missouri State University before becoming a landscape designer in 1998. She worked in the St. Louis area as a landscape designer and accepted a position with The Brickman Group in 2008 as a regional landscape designer. Customer service has always been a passion of Shelby’s, so in 2014 she accepted a position as a landscape services Account Manager and later a Senior Account Manager with Brightview building and sustaining long term customer relationships.

During that time Shelby also appeared on a local television station sharing her expertise for a gardening segment. In 2018 Shelby accepted the Branch Manager role at Brightview continuing to drive a client focused experience. She currently resides in the St. Louis area with her husband Jay and their two children, Sydney and Drew where she enjoys gardening, cooking and many outdoor activities.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
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  • Faculty
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  • Download Brochure
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