Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Scott Pierce

Samsung Home Entertainment
Area Sales Manager

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Areas of Expertise
Introduction to Customer Experience, Your Customers, Their Journey, Customer Relationship Building
Scott Pierce is an Area Sales Manager for Samsung Home Electronics through Premium Retail Services.  He has been with Samsung since 2015 serving in various sales management roles. Scott is currently responsible for the New England region for Samsung Home Electronics. He has comprehensive knowledge of business development, sales management, and marketing strategies as well as retailer, distributor, and account relationship management.

Scott has proven leadership and team-building skills, coupled with the ability to direct teams in delivering bottom-line results.  Scott has an MBA (in-progress) from the Questrom School of Business at Boston University, as well as professional certificates in Strategic Management from The Wharton School at the University of Pennsylvania and Retail Fundamentals from the Tuck School of Business at Dartmouth University.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs