Advisory Board Member Profile
Roberta O'Keith
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Murphy-Hoffman Company
Customer Experience Leader |
Areas of Expertise
Introduction to Customer Experience, CX a Strategy for Success, Your Customers, Their Journey, Improve CX with Data, Customer-Focused Innovation, Customer Relationship Building, The CX Culture, Navigating Politics Of Change
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Roberta O’Keith serves as a Customer Experience Strategic Advisor. She is passionate about developing and implementing Customer Experience strategies, designing voice of customer and employee programs, and helping companies leverage feedback to drive continuous improvement.
She is always searching for innovative ways for clients to continue to be market leaders in their industry through exceptional customer experiences.
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