Advisory Board Member Profile
Richard Washburn
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REI
Store Manager |
Areas of Expertise
Customer Experience Strategy for Success, Customer First Culture
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21 years of retail CX experience, spanning 4 states. 13 years with Recreational Equipment Inc. Co-Op. Current position of store manager at St. Louis REI Co-Op since 2015. When not delighting customers I can be found spending time outside playing at or stewarding outdoor areas with my wife of 20 years and my 3 children.
I also am actively involved with volunteer work teaching preschool-2nd grade children through my church.
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