Customer Experience Program at Missouri State University
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Register today to begin your Customer Experience Journey!

The Missouri State University Customer Experience Certificate program is a unique professional education learning experience opportunity. You work collaboratively in small teams to solve real-world problems. Experienced subject matter experts guide you along the way. You learn how the best firms in the industry are using customer-focused techniques to drive innovative and valuable customer experiences, from professional subject-matter-experts who practice customer experience every day.

This isn’t a seminar or trade conference. Our project-based, interdisciplinary curriculum is designed to provide you the skills and CX leadership insights needed to move Customer Experience initiatives forward within your organization. You roll-up your sleeves and participate in interactive sessions. You’ll learn to ask relevant questions, facilitate customer experience methodologies, and gain a deep understanding of what it takes to lead this effort and to communicate the unique value to gain senior management approvals. You’ll leave with a CX Capstone - The Customer Experience Strategic Plan - which can be put into effect at your company immediately.  You'll also have a Professional CX Portfolio of tools and resources to apply back at your organization.  Register today to begin your Customer Experience Journey!
To learn more about the Missouri State University Customer Experience Program and how it helps companies and executives drive customer loyalty and profitability; schedule a call with one of our career counselors.
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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs