Register today to begin your Customer Experience Journey!
The Missouri State University Customer Experience Certificate program is a unique professional education learning experience opportunity. You work collaboratively in small teams to solve real-world problems. Experienced subject matter experts guide you along the way. You learn how the best firms in the industry are using customer-focused techniques to drive innovative and valuable customer experiences, from professional subject-matter-experts who practice customer experience every day.
This isn’t a seminar or trade conference. Our project-based, interdisciplinary curriculum is designed to provide you the skills and CX leadership insights needed to move Customer Experience initiatives forward within your organization. You roll-up your sleeves and participate in interactive sessions. You’ll learn to ask relevant questions, facilitate customer experience methodologies, and gain a deep understanding of what it takes to lead this effort and to communicate the unique value to gain senior management approvals. You’ll leave with a CX Capstone - The Customer Experience Strategic Plan - which can be put into effect at your company immediately. You'll also have a Professional CX Portfolio of tools and resources to apply back at your organization. Register today to begin your Customer Experience Journey!
The Missouri State University Customer Experience Certificate program is a unique professional education learning experience opportunity. You work collaboratively in small teams to solve real-world problems. Experienced subject matter experts guide you along the way. You learn how the best firms in the industry are using customer-focused techniques to drive innovative and valuable customer experiences, from professional subject-matter-experts who practice customer experience every day.
This isn’t a seminar or trade conference. Our project-based, interdisciplinary curriculum is designed to provide you the skills and CX leadership insights needed to move Customer Experience initiatives forward within your organization. You roll-up your sleeves and participate in interactive sessions. You’ll learn to ask relevant questions, facilitate customer experience methodologies, and gain a deep understanding of what it takes to lead this effort and to communicate the unique value to gain senior management approvals. You’ll leave with a CX Capstone - The Customer Experience Strategic Plan - which can be put into effect at your company immediately. You'll also have a Professional CX Portfolio of tools and resources to apply back at your organization. Register today to begin your Customer Experience Journey!