Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Randy Niederer

Cambridge Engineering Inc
Director of Marketing
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Areas of Expertise
Your Customers, Their Journey, Customer-Focused Innovation, Customer First Culture
Randy is the Director of Marketing for Cambridge Engineering where he leads the Customer Experience initiative for the organization. A core component of the Cambridge Engineering’s brand is “Enriching Lives” and it is from  this Cambridge believes it is necessary to create an exceptional customer experience with all stake holders that interact with the organization.



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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs