Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Phil Jimcosky

United States Coast Guard
Petty Senior Chief & Officer
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Areas of Expertise
CX a Strategy for Success, Improve CX with Data, Navigating Politics Of Change
Master Chief Philip Jimcosky reported to Coast Guard Cyber Command, Centralized Service Desk on 7 July, 2018 as the Unit Command Master Chief. The Centralized Service Desk is comprised of 38 active duty members and 78 contractors utilizing ITIL Service Operations principles in support of all aspects of  the Coast Guard's Enterprise computer network, enabling worldwide maritime operations and mission support.

Additionally, Master Chief Jimcosky is the Chief-of-the-Mess for the Greater Upper Mississippi River Consolidated Chief's Mess consisting of 84 Chiefs, Warrant Officers, and Civilians.

Master Chief Jimcosky is a native of Scranton, PA. He enlisted in the Coast Guard in 1996. His previous assignments include Coast Guard Pacific Area (PAC-6), Telecommunications Information Systems Command -Alexandria Virginia, Communications Area Master Station Pacific  - Pt. Reyes California, Electronics Support Unit Seattle Washington, Electronics Support Detachment Moriches New York, Coast Guard Cutter Woodrush- Sitka, Alaska, and Coast Guard Cutter Matagorda - Miami, Florida.

Master Chief Jimcosky's personal awards include the Coast Guard Commendation Medal, Coast Guard Achievement Medal and other personal and service awards.

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To learn more about the Missouri State University Customer Experience Program and how it helps companies and executives drive customer loyalty and profitability, schedule a call with one of our program managers.
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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Program Directors
Madison Beverlin
Email: madisonbeverlin@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
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  • Download Brochure
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