Advisory Board Member Profile

Paul Helfrich
Missouri Athletic Club
Fitness Manager
Areas of Expertise
Introduction to Customer Experience, Your Customers, Their Journey, Principles Of Customer Relationship Building
Paul joined the Missouri Athletic Club staff in 2006. He earned a degree from Missouri State University in Recreation and Leisure studies. He also holds personal training certifications from the National Academy of Sports Medicine in  NASM-PES ( sports performance enhancement), NASM-CES(corrective exercise specialist), NASM-GFS (golf fitness specialist) and is a CPT(certified personal trainer). 

Paul is also the clubs fitness director where he over sees personal training, fitness class instructors, massage therapy, fitness desk staff, and all fitness classes.
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Missouri State University
Customer Experience Program
901 S National Ave
Springfield, MO 65897
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

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The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.