Advisory Board Member Profile
Olabisi Okuyemi
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USA Branch of the Institute
Chairperson |
Areas of Expertise
Introduction to Customer Experience;Your Customers, Their Journey;Customer Relationship Building
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A Professional Banker with decades of experience in the banking industry and a strong passion for delighting customers at every point of contact.
Educational and Professional backgrounds include: Batchelor of Science (BSc.) in Financial Services - The University of Manchester, United Kingdom ACIB - London Institute of Banking & Finance, United Kingdom Diploma in Financial Services Management (DipFSM) - The London Institute of Banking & Finance, United Kingdom Fellow, The Chartered Institute of Bankers of Nigeria (CIBN) Associate, the London Institute of Banking & Finance (LiBF), United Kingdom. Work Experience: Management of Bank branches and various departments from 1992-2000; National Head, Customer Service, Union Bank of Nigeria Plc from 2001-2010; National Head of Marketing, Union Bank of Nigeria Plc from 2010-2014. Others: Member, Association of Professional Women Bankers (APWB) Member, Membership Development and Services Committee (MDSC) of The Chartered Institute of Bankers of Nigeria (CIBN) - July 2020 to date Director, Emmanuel Church Foundation, Saint Louis, Missouri - January 2020 to date Chairperson, USA Branch of The Chartered Institute of Bankers of Nigeria (CIBN USA) - June 2021 to date |