Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Olabisi Okuyemi

USA Branch of the Institute
Chairperson
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Areas of Expertise
Introduction to Customer Experience;Your Customers, Their Journey;Customer Relationship Building
A Professional Banker with decades of experience in the banking industry and a strong passion for delighting customers at every point of contact.
Educational and Professional backgrounds include:
Batchelor of Science  (BSc.) in Financial Services - The University of Manchester, United Kingdom
ACIB - London Institute of Banking & Finance, United Kingdom
Diploma in Financial Services Management (DipFSM) - The London Institute of Banking & Finance, United Kingdom
Fellow, The Chartered Institute of Bankers of Nigeria (CIBN)
Associate, the London Institute of Banking & Finance (LiBF), United Kingdom.
Work Experience:
Management of Bank branches and various departments from 1992-2000;
National Head, Customer Service, Union Bank of Nigeria Plc from 2001-2010;
National Head of Marketing, Union Bank of Nigeria Plc from 2010-2014.
Others:
Member, Association of Professional Women Bankers (APWB)
Member, Membership Development and Services Committee (MDSC) of The Chartered Institute of Bankers of Nigeria (CIBN) - July 2020 to date
Director, Emmanuel Church Foundation, Saint Louis, Missouri - January 2020 to date
Chairperson, USA Branch of The Chartered Institute of Bankers of Nigeria (CIBN USA) - June 2021 to date

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To learn more about the Missouri State University Customer Experience Program and how it helps companies and executives drive customer loyalty and profitability, schedule a call with one of our program managers.
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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Program Directors
Madison Beverlin
Email: madisonbeverlin@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs