Advisory Board Member Profile
USA Branch of the Institute
Areas of Expertise
Introduction to Customer Experience;Your Customers, Their Journey;Customer Relationship Building
A Professional Banker with decades of experience in the banking industry and a strong passion for delighting customers at every point of contact.
Educational and Professional backgrounds include:
Batchelor of Science (BSc.) in Financial Services - The University of Manchester, United Kingdom
ACIB - London Institute of Banking & Finance, United Kingdom
Diploma in Financial Services Management (DipFSM) - The London Institute of Banking & Finance, United Kingdom
Fellow, The Chartered Institute of Bankers of Nigeria (CIBN)
Associate, the London Institute of Banking & Finance (LiBF), United Kingdom.
Management of Bank branches and various departments from 1992-2000;
National Head, Customer Service, Union Bank of Nigeria Plc from 2001-2010;
National Head of Marketing, Union Bank of Nigeria Plc from 2010-2014.
Member, Association of Professional Women Bankers (APWB)
Member, Membership Development and Services Committee (MDSC) of The Chartered Institute of Bankers of Nigeria (CIBN) - July 2020 to date
Director, Emmanuel Church Foundation, Saint Louis, Missouri - January 2020 to date
Chairperson, USA Branch of The Chartered Institute of Bankers of Nigeria (CIBN USA) - June 2021 to date