Advisory Board Member Profile
Mike O'Toole
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Goodcents
Growth Chief & Support Officer |
Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Your Customers, Their Journey, Accelerate & Improve Decisions With Data, Customer-Focused Innovation, Principles Of Customer Relationship Building, Customer First Culture, Navigating Politics Of Change
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A high-performing and energetic leader specializing in the restaurant industry, I have experience in upper level people and operations management with the unique combination of both an owner/operator and a corporate executive perspective. Being a determined self-starter, I have worked in restaurant roles from line cook to corporate leader, shaping my resolve to motivate employee excellence and personal ownership at every level.
High standards and an eye for innovation are highlighted by my proven track record in implementation and development of systems that drive operational success. |