Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Mick Rembold

Endeavor Wealth Management
Operations and Marketing Manager

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Areas of Expertise
Introduction to Customer Experience, CX a Strategy for Success, Customer Relationship Building
With over 30 years in the insurance and legal fields, Mick Rembold’s experience encompasses areas of Long Term Care, Senior Strategies, Social Security, life insurance, employee benefit plans, individual benefits, and insurance and business law.

Mick has worked with insurance companies including Coventry Health and Blue Cross and Blue Shield in areas of underwriting and employee benefits, and has practiced corporate and private law.  He is founder and principal of JKM Consulting, LLC, which focuses on personal risk management and benefits consulting.

Mick graduated with a BA in Educational Psychology from Concordia University, St. Paul, and received his JD from DePaul University College of Law with a Certificate in Health Law. He is a licensed insurance broker and holds law licenses in Illinois and Colorado.

He has served on the Fellowship of Christian Athletes Advisory Board, Safe Connections Board, as Council Chair at his church, and worked with various other charities. Mick and his wife Kristine reside in Chesterfield, and in his free time he enjoys golf, reading, and spending time with family.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs