Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Michelle Robbins

BASi/Seventh Wave
Business Development Manager
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Areas of Expertise
Accelerate & Improve Decisions With Data, Principles Of Customer Relationship Building, Customer First Culture
Michelle (Shelly) Robbins started her career with Eli Lilly and Co. and spent 15 years as a scientist investigating mechanisms of toxicity.  She moved on to work for Covance as a Study Director but soon choose to join the Client Services group to learn more about the business side of drug development.  She found her passion in helping clients navigate the business of contract research while getting the scientific answers they needed to advance their drug candidates to the market. 

Shelly currently works as a Business Development Director for BASi/Seventh Wave Labs, searching out and making connections with clients that need the services BASi/Seventh Wave can provide.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs