Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Melissa Hogan

Aon
Vice President
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Areas of Expertise
Customer-Focused Innovation
Melissa consults with Aon’s Health Transformation Team and is located in St. Louis, MO. Melissa takes pride in understanding her client’s culture, goals, and resources to ensure the most appropriate strategy, resources, vendors, and services are in place to support healthy lifestyles and to deliver effective outcomes. She works with large and middle market clients to design, implement, and measure workplace health management programs.  Her focus areas include employer-sponsored health centers, wellbeing, and primary care strategies.

Prior to joining Aon, Melissa had the role of Senior Director of the St. Louis Area Business Health Coalition where she served over 60 public and private sector employers ranging in size from 300 employees to 100,000. She led a team and oversaw the assessment, development, implementation and ongoing management of employer pharmacy management initiatives, onsite employer health centers, wellbeing and health promotion strategies.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs