Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Marla Tackett

Financial Center First Credit Union
Vice President, Strategic Development
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Areas of Expertise
Introduction to Customer Experience, CX a Strategy for Success, Your Customers, Their Journey, Improve CX with Data, Customer-Focused Innovation, Customer Relationship Building, The CX Culture, Navigating Politics Of Change
I've spent my career working for and with credit unions, an industry I feel is critical to our communities and feel very passionate about.  My roles have included Operations, IT, Project Management, Strategy, Application Development, Data and Analytics and Leading our Digital Channels.  When I'm not at work, I enjoy cooking and spending time outdoors.






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To learn more about the Missouri State University Customer Experience Program and how it helps companies and executives drive customer loyalty and profitability, schedule a call with one of our program managers.
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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Program Directors
Madison Beverlin
Email: madisonbeverlin@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs