Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Lisa Collins

K12
Vice President, Instructional Services
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Areas of Expertise
Your Customers, Their Journey, Accelerate & Improve Decisions With Data, Principles Of Customer Relationship Building, Customer First Culture, Navigating Politics Of Change
Dr. Lisa Collins, Vice President Academic for FuelEd and Private at K12

With more than 15 years at K12, Dr. Collins oversees the Fuel Education Instructional Services Team, the Training and Professional Development Team, and the Heads of School for George Washington University Online High School, iCademy, Keystone and South Texas Family Residential Center. She is instrumental in implementing partner programs both domestically and internationally and works closely with operations, sales and client services to meet the needs of our students. 

Lisa also co-chairs the K12 WOW (Women Empowering Women) mentoring program. Prior to joining the K12 family, Lisa ran an alternative certification program for Special Ed Teachers at the College for Lifelong Learning (now Granite State College) and has experience teaching PreK – University level. Lisa has a Bachelor’s and Master’s from Northern Arizona University and her Doctorate from Lehigh University and currently resides in Memphis, TN.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
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  • Corporate Programs