Advisory Board Member Profile

Lesley Chaney
St. Louis Symphony Orchestra
Director, Patron Services
Areas of Expertise
Introduction to Customer Experience
Lesley is the Director of Patron Services with the St. Louis Symphony Orchestra and leads a highly successful team of Customer Service and Sales representatives in the values of “sales through service” including cross- and up-sell opportunities, extensive product knowledge, and the power of data integrity. With more than 20 years’ experience working with non-profits, Lesley is dedicated to creating positive experiences and building lasting relationships with customers while upholding the standard of excellence for which the SLSO is known.
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Missouri State University
Customer Experience Program
901 S National Ave
Springfield, MO 65897
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.