Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Larry Shapiro

CORT Business Services, Inc
National Sales Manager for Higher Education Markets
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Areas of Expertise
Customer Experience Strategy for Success, Customer-Focused Innovation, Principles Of Customer Relationship Building, Customer First Culture
Larry Shapiro has extensive customer-facing experience in direct-to-consumer as well as commercial and institutional sales. Larry’s record of success is based on a personal philosophy of establishing relationships with clients and customers based on mutual trust and confidence.

Currently serving as National Sales Manager for CORT Business Services in the area of Higher Education Markets, Larry works with a team of fifteen professionals creating and implementing customized programs based on CORT’s industry leading reputation for furniture rental and leasing services. Starting from a very small base of clients only eight years ago, the Higher Education team now serves more than 10,000 individuals and 500 institutions annually across the United States.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs