Advisory Board Member Profile
Lacey Bochantin |
|
Bayer Crop Science
NA SCM Customer Effort Lead |
Areas of Expertise
Introduction to Customer Experience, Your Customers, Their Journey, Improve CX with Data, Customer-Focused Innovation
|
As the North America Customer Effort Lead for Bayer Crop Science, Lacey leads assessing and improving the customer experience of their route to market partners by leveraging data insights and analytics.
With over 17 years of experience, she has a strong ability to assess opportunities for improvements, execute projects, and drive change management through standardization, governance, and building teams to deliver operational excellence with a customer centric focus resulting in business growth.
|
