Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Lacey Bochantin

Bayer Crop Science
NA SCM Customer Effort Lead

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Areas of Expertise
Introduction to Customer Experience, Your Customers, Their Journey, Improve CX with Data, Customer-Focused Innovation
As the North America Customer Effort Lead for Bayer Crop Science, Lacey leads assessing and improving the customer experience of their route to market partners by leveraging data insights and analytics. 

With over 17 years of experience, she has a strong ability to assess opportunities for improvements, execute projects, and drive change management through standardization, governance, and building teams to deliver operational excellence with a customer centric focus resulting in business growth.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs