Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Kimberly Wallace

Custom Powder Systems
Replacement Parts Division Manager

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Areas of Expertise
Introduction to Customer Experience;Your Customers, Their Journey;Customer-Focused Innovation;Customer Relationship Building
My name is Kimberly Wallace and I am honored to sit on The Customer Experience Board for MSU.   A little about me...I have been in the Stainless Steel Industry for over 20 years.   I began my journey with Paul Mueller Company in 2003.   I worked in the Components Division, selling manway parts and equipment.   My goal as I merged into the sales position was to build strong customer relationships!  

In January of 2019 I accepted a position with Custom Powder Systems as The Replacement Parts Division Manager.    Custom Powder is a Stainless Steel Fabricator - fabricating dry material / handling Process Equipment.   I love my job!  

I have two adult children, my son, Drake  lives in St. Louis with his wife Kasey and my daughter Jordan lives in Springfield with her fiancé, Spencer.   Both Drake and Jordan are working on their Masters.   So so proud!!   I have two fur babies that I absolutely adore!  Spoiled?  Absolutely!   In my free time I enjoy gardening and working in the yard.   I also am a Beauty Influencer with Farmasi.   I am loving this side hustle as I get to play with makeup and help others feel beautiful!   

Cheers,
Kimberly Wallace
xoxoxo

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To learn more about the Missouri State University Customer Experience Program and how it helps companies and executives drive customer loyalty and profitability, schedule a call with one of our program managers.
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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Program Directors
Madison Beverlin
Email: madisonbeverlin@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs