Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Ken Ohlemeyer

Concordia Publishing House
Sr. Marketing Manager
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Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Your Customers, Their Journey, Principles Of Customer Relationship Building, Customer First Culture
Ken Ohlemeyer began his career in marketing communications over 30 years ago and has been sharing brand stories ever since. A strong advocate for the customer POV, he is currently senior marketing manager at Concordia Publishing House where he meets regularly with customers to bring their voices and ideas alive to various internal teams. Most recently Mr. Ohlemeyer was director of marketing and creative services for a nonprofit and has served as director of client services for a global agricultural marketing research firm and has held various account service roles in St. Louis advertising agencies. He holds degrees from University of Missouri-Columbia and Washington University, St. Louis.

Mr. Ohlemeyer currently is a board member and past president of the St. Louis Media History Foundation, a nonprofit dedicated to archiving and preserving St. Louis media, and also served on the boards of the St. Louis Advertising Club and St. Louis AgriBusiness Club. He is a frequent guest speaker at local universities, and he has been an adjunct professor at Washington University, where he taught “Advertising,” “History of American Advertising” and “Foundations of Communication.” Mr. Ohlemeyer’s essay “Advertising in the 1950s,” is published in the Advertising Age Encyclopedia of Advertising.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
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  • Faculty
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  • Download Brochure
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