Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Katelyn Bozada

WorldStrides OnStage
Festival Director
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Areas of Expertise
Your Customers, Their Journey, Customer-Focused Innovation, Principles Of Customer Relationship Building, Customer First Culture
Katelyn is a senior sales associate for WorldStrides OnStage, the nation's largest student travel provider. She specializes in performance program trips for band and choirs across the nation and internationally. In her time with WorldStrides she's produced over 15 million dollars in revenue and manages over 100 accounts yearly while striving for growth and innovation.

Outside of work Katelyn enjoys spending time with her two young children, and watching the St Louis Cardinals.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs