Customer Experience Program at Missouri State University
  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs

Advisory Board Member Profile

Karl Quinn

American National Property and Casualty
Vice President- Claims Service
Picture
Areas of Expertise
CX a Strategy for Success, Your Customers, Their Journey, Improve CX with Data, The CX Culture
Karl is the VP of Multiple Line Claims-Auto Division for American National Insurance Companies. His role includes leading and directing Commercial and Personal Lines nationwide. Through successful development and execution of key indicators, he leads his team to reach integrated performance initiatives while managing profitability, risk, growth and retention indicators to achieve strong customer experiences for the client and agency field force.

Over his 31 year tenure with American National, Karl has held multiple leadership roles in claims division in both Texas and Missouri.

Digital Badge (Copy to share)
Picture

    Contact Karl Now!

Submit
To learn more about the Missouri State University Customer Experience Program and how it helps companies and executives drive customer loyalty and profitability; schedule a call with one of our career counselors.
Download brochure

Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs