Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Kari Boots

Head of Client Operations
VeriShip

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Areas of Expertise
Introduction to Customer Experience, CX a Strategy for Success, Your Customers, Their Journey, Customer-Focused Innovation, Customer Relationship Building, The CX Culture, Navigating Politics Of Change
Charismatic leader with 20 years of experience in project and product management, business operations, business development, client experience, information technology and process improvement. Diverse management background with keen ability to drive vision and strategies that deliver results and high ROI. Skilled at leading, mentoring and motivating teams to achieve objectives.

My specialties include:
⇨ Project & Product Management Methodologies
⇨ Agile Frameworks
⇨ Process Management & Continuous Improvement
⇨ Business Strategy & Operations
⇨ Information Technology Strategy & Operations
⇨ Client Engagement, Delivery & Experience
⇨ Change Management & Adoption
⇨ Executive Leadership & Facilitation

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs