Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Jordan MARSILLO

YPO
Membership Recruitment Manager

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Areas of Expertise
Introduction to Customer Experience, CX a Strategy for Success, Your Customers, Their Journey, Customer-Focused Innovation, Customer Relationship Building, The CX Culture, Navigating Politics Of Change
Jordan Marsillo is the Membership Recruitment Manager for YPO responsible for membership growth within the Pacific US region as well as the Regional Chapters of the Americas. In this role, she increases YPOs brand to new, diverse candidates and supports them on their membership journey.  Jordan began her career with YPO in 2018.

Prior to joining YPO, she worked at the Ewing Marion Kauffman Foundation in the Entrepreneurship department. During her tenure, she spent her time in the entrepreneurial education pillar on the Kauffman FastTrac and 1 Million Cups programs. She was responsible for affiliate development and management on Kauffman FastTrac before transitioning to 1 Million Cups.

During the two years she ran 1 Million Cups, she scaled the program to over 170 cities across the US, and grew the volunteer organizing community to 900+. She was also responsible for overseeing multiple social media channels including curating and creating content and measuring analytics with a collective following of 100K.

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To learn more about the Missouri State University Customer Experience Program and how it helps companies and executives drive customer loyalty and profitability, schedule a call with one of our program managers.
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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Program Directors
Madison Beverlin
Email: madisonbeverlin@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs