Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Joe Wurm

Cosmos Corporation
Director of Innovation
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Areas of Expertise
Customer-Focused Innovation, Principles Of Customer Relationship Building, Navigating Politics Of Change
Passion is the spark that makes life fun and exciting. I love to laugh and have fun. My passion is to inspire and encourage others. As a leader in my community and business, I love to be creative, optimistic, and relational. Meeting new people and connecting is very important to me socially, professionally, and personally.

I've always encouraged and motivated others to become all that they can be and to grow into their potential.  After a 25 year career in building businesses, products and brands along with serving in my community, I want to focus on building people. My core leadership values are defined by warmth and friendliness and energy for people.

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To learn more about the Missouri State University Customer Experience Program and how it helps companies and executives drive customer loyalty and profitability, schedule a call with one of our program managers.
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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Program Directors
Madison Beverlin
Email: madisonbeverlin@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs