Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Jeremy Chapman

The Acoustic Shoppe
Co-Owner & CEO
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Areas of Expertise
Introduction to Customer Experience, Your Customers, Their Journey, Customer Relationship Building, Navigating Politics Of Change
Jeremy Chapman is a co-owner with his two brothers of The Acoustic Shoppe in Springfield, MO. The Acoustic Shoppe has been awarded NAMM's Top 100 Dealer award five years in a row, being recognized in the music retail industry one of the top in their fields. They specialize in acoustic stringed instruments only, focusing on a specific clientele in order to stand apart from the competition. The three brothers also star in their own TV show, "The Ozark Music Shoppe" which airs every Sunday evening on Springfields KOZL 27.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs