Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Jake Heberlie

Slalom
Solution Principal
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Areas of Expertise
Your Customers, Their Journey, Improve CX with Data, Customer-Focused Innovation, Navigating Politics Of Change
Jake is a curious and optimistic creative leader who loves to connect with humans to make things and solve problems with design.

He helped create the first ever iPad game for the CDC to reduce concussion in youth sports, designed a touch screen experience to bring people into our National Parks (before iPads existed), and worked with artists like Ann Hamilton to translate their work to online digital exhibitions.

Today, Jake continues to lead people and projects that help improve digital experience across domains of financial services, healthcare, agriculture, transportation, non-profits and startups.

Jake is also the creator of Ballpark Diamonds, a successful Kickstarter campaign and he has also been commissioned to design artwork in South Lake Tahoe. He is happily married in St. Louis, MO and has three daughters.

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To learn more about the Missouri State University Customer Experience Program and how it helps companies and executives drive customer loyalty and profitability, schedule a call with one of our program managers.
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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Program Directors
Madison Beverlin
Email: madisonbeverlin@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs