Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Heather Husek

McCarthy Holdings
Vice President, Communications
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Areas of Expertise
Introduction to Customer Experience, CX a Strategy for Success, Customer Relationship Building
Heather Husek is the Vice President of National Marketing Communications for McCarthy Holdings, Inc. With more than 15 years of executive brand and marketing experience across a wide range of industries, she has a solid understanding of the dynamics of marketing to both b2b and b2c customers. This experience has led to awareness of how a proactive, targeted approach to customer experience from a marketing perspective can add value that ultimately can work to enhance net promoter scores, thus establish or enhance relationships and overall loyalty.  With eight years at McCarthy Holdings, Heather has worked closely with internal partners to execute digital marketing strategies that have enhanced the overall experience of working with the top ten builder.
 
Prior to McCarthy Holdings, Heather worked with large brands Caterpillar, Edward Jones, Macy's and Express Scripts. She holds a B.S. in English from Augustana College in Rock Island, IL.

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To learn more about the Missouri State University Customer Experience Program and how it helps companies and executives drive customer loyalty and profitability, schedule a call with one of our program managers.
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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Program Directors
Madison Beverlin
Email: madisonbeverlin@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs