Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Greg Schaller

Midwest BankCentre
Chief Risk Officer
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Areas of Expertise
Customer-Focused Innovation
Greg currently serves as the Chief Risk Officer at Midwest BankCentre.  Schaller is responsible for leading the Bank’s risk management department, including the compliance department, loan and appraisal review, vendor management, business continuity processes and administrative oversight of the internal audit department.

He partners with different bank business lines to review existing processes, evaluate risk tolerance, assist with implementing strategic initiatives, and assess new strategies to achieve efficiencies, expand audit coverage, and analyze data for meaningful insights into emerging risks, processes and performance measures. 

Schaller is a 16-year veteran of the banking industry.  Schaller has bachelor’s and master’s degrees in accounting from the University of Missouri-Columbia. He continued his studies in community banking at the Graduate School of Banking at Colorado, recently graduating with honors. Schaller is a member of the American Institute of Certified Public Accountants and the Missouri Society of Certified Public Accountants.

He serves on the finance committee for Variety the Children’s Charity of St. Louis.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Program Directors
Madison Beverlin
Email: madisonbeverlin@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Faculty
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  • Download Brochure
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