Advisory Board Member Profile

Ed Travis
Epworth Children & Family Services
HR Manager
Areas of Expertise
Customer Experience Strategy for Success, Customer-Focused Innovation, Principles Of Customer Relationship Building, Customer First Culture, Navigating Politics Of Change
Ed Travis Bio

Ed Travis has been in the field of Human Resources for the past 21 years and is a certified Senior Professional in Human Resources (SPHR).  Mr. Travis has held various HR positions throughout the St. Louis metropolitan area and has been responsible for HR Operations in multi-state locations including Missouri, Illinois, Texas & Oklahoma.  Mr. Travis has dealt with all of the functional areas of Human Resources with an emphasis in the areas of Employee & Labor Relations, Recruitment, Benefits, Career Planning, Workplace Communications & Conflict Resolution.

Mr. Travis is a graduate of Southern Illinois University at Edwardsville with a Bachelor’s degree in Business Administration with a specialization in HR. Mr. Travis is also the CEO of Travis HR Consulting, LLC. He resides in St. Louis, MO with his wife, Natasha.
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Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
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Program Directors
Madison Beverlin
Email: madisonbeverlin@missouristate.edu
Phone: (314) 828-5564

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The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.