Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Diana Stoyanova

Pfizer
Sr Management information Officer
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Areas of Expertise
Accelerate & Improve Decisions With Data, Customer-Focused Innovation
Diana has extensive experience in Chemistry, Manufacturing, and Controls (CMC) Regulatory, Quality control, Operations and Information management. In her current role, Diana is focused on delivering solutions for integrated regulatory process, leveraging technology and information management strategies ensuring regulatory compliance for clinical and commercial products.  Her passion is in expanding the scientific knowledge and utilizing cutting edge technologies such as Blockchain, IoT and Artificial Intelligence to drive innovation and advance of new medicines.

Diana received a Master’s degree in Chemical Engineering from the University of Chemical Technology and Metallurgy in Bulgaria and pursued her PhD in Chemistry at Washington University in St. Louis.

After graduation she had roles with increasing responsibilities at Sigma Aldrich and Mallinckrodt Pharmaceuticals before joining Pfizer in March 2016.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs