Advisory Board Member Profile
Debra Pearson
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Blue Health Intelligence
Vice President, Operations and Human Resources (Maryland) |
Areas of Expertise
Introduction to Customer Experience, Customer Experience Strategy for Success, Your Customers, Their Journey, Principles Of Customer Relationship Building, Customer First Culture
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Deb Pearson runs the company’s human resources, client operations, installations, and customer support division. She brings proven customer service and relationship management skills with deep healthcare and business re-engineering experience to this role.
Deb is an accomplished business leader with over 25 years of expertise in building scalable customer service and implementation organizations, leading teams that provide end-to-end solutions that exceed expectations of her customers in the complexity of system implementations and business needs. Prior to joining BHI, Deb’s professional experiences were focused on key technical and leadership positions with various Healthcare IT organizations including ViPS, General Dynamics, and basys, inc. Throughout her career, she has worked closely with Blue Cross Blue Shield organizations providing high quality, direction, coordination, implementation, and execution of projects ensuring consistency with customer strategy, commitments and goals.
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