Advisory Board Member Profile

Deanna Zwyers
MiTek USA
Director Of Customer Service
Areas of Expertise
Introduction to Customer Experience, CX a Strategy for Success, Customer Relationship Building, The CX Culture
31 years experience in Telecommunications with the last 12 years as Director Service Delivery.  Currently employed with MiTek Inc as Director of Customer Service.  I have a MBA with Webster University and BA at Lindenwood University.




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Customer Experience Program
901 S National Ave
Springfield, MO 65897
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Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

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The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.