Advisory Board Member Profile
David Qu
|
|
Joint Commission International
Vice President eProducts and PER |
Areas of Expertise
Introduction to Customer Experience, CX a Strategy for Success, Your Customers, Their Journey, Improve CX with Data, Customer-Focused Innovation, Customer Relationship Building, The CX Culture, Navigating Politics Of Change
|
David currently serves as the Global Vice President at Joint Commission Resources (JCR) and Joint Commission International (JCI). The organization is affiliated with the Joint Commission in the United States. The Joint Commission accredits 23,000 healthcare organizations in the US. JCI is the global leader in improving healthcare quality and patient safety. JCI has accredited over 1,000 healthcare organizations in 72 countries.
David is responsible for global publication, education and technology solutions to support healthcare accreditation, certification, quality and patient safety initiatives. Previously, David had senior executive roles at Allscripts Healthcare Solutions (MDRX), a leading company in Electronic Health Record, Chief Executive Officer at CellTrak Technology, a workflow automation company for home care industry, and as Chief Executive Officer at Netsteps Technology, a healthcare organization in developing clinical data integration and delivery solutions. David has expertise in product strategy, innovation, marketing, business development, customer engagement, sales management, distribution channels, operation, alignment, strategic partnership, joint venture, M&A, raising venture capital, divestiture and turnaround. David has substantial international business experience. He travelled to many countries in regions of North America, Europe, Middle East and Asian Pacific working with global customers, joint venture partners and business alliances. David is a Fellow from American College of Healthcare Executive (ACHE) and a Certified Professional of Healthcare Quality from National Association of Healthcare Quality (NAHQ). He has held Board of Director and business advisory roles for numerous healthcare and technology organizations. He is a frequent speaker of leadership development, employee engagement, business strategy and culture of innovation. He received MBA degree from Kellogg Business School of Northwestern University in 2005.
|
