Customer Experience Program at Missouri State University
  • Home
  • CX Difference
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs

Advisory Board Member Profile

Danielle Jones

Maryland State Education Association
UniServ Director
Picture
Areas of Expertise
Accelerate & Improve Decisions With Data, Principles Of Customer Relationship Building, Navigating Politics Of Change
Danielle Jones is a UniServ Director for the Maryland State Education Association (MSEA) in Annapolis Maryland, where she advocates and negotiates on behalf of educators. She graduated from Morris Brown College with a bachelor’s degree in Psychology in 1998. After graduating she went on to work in the medical field.

She continued her educational journey by obtaining her master’s degree in Teaching Students with Special Needs (TSSN) from Wheelock college in Boston, Massachusetts. Before interning with the National Education Association (NEA) she taught for in public education for 11 and a half years . She strives to educate individuals on being effective communicators and stakeholders, while maintaining the integrity of their voice.

Today, she continues to develop her expertise and training skills through professional development with Harvard university’s Public Narrative program. Danielle also manages her own private management and consulting firm.

Digital Badge (Copy to share)
Picture

    Contact Danielle Now!

Submit
To learn more about the Missouri State University Customer Experience Program and how it helps companies and executives drive customer loyalty and profitability, schedule a call with one of our program managers.
Download brochure

Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Program Directors
Madison Beverlin
Email: madisonbeverlin@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs