Advisory Board Member Profile
Dana Mercurio
|
|
Optum
Director |
Areas of Expertise
Improve CX with Data, Customer Relationship Building
|
As a ambassador for the culture of health care, I am working to change the trajectory of health care in the long term. The art of listening has been lost with technology advancements and I am looking to bring back that very important skill to the future of health care. As an Optum employee with 25 years experience in the company I have watched how health care has evolved. Through my education, I have investigated the solutions and I am now embarking on the work to make these changes.
In 2015, I earned my Bachelors of Nursing Sciences degree from Capella University and in 2019 earned Doctorate of Nursing Practice from Capella University. I am looking forward to serving on the board to further the education of others through this learning experience.
|
