Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Cyndi Dodge

Solomon Colors, Inc.
Director, Employee Engagement & Human Resources

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Areas of Expertise
Customer Relationship Building
Cyndi Dodge, Director of Employee Engagement and Human Resources, for Solomon Colors, Inc., is an accomplished HR professional with over 12 years of HR experience in the manufacturing, healthcare and hospitality industries. She is responsible for implementing human resource management strategies enabling Solomon Colors, Inc. to engage their employees, and retain a high performing and motivated workforce. Cyndi specializes in talent management, staffing, employee benefits, compliance and employee relations.  In addition, Solomon Colors, Inc. has allowed Cyndi to expand her expertise on an international level, as Solomon Colors is adding locations in Canada and China, with an eye toward future growth in South America and Europe.

Cyndi served as the Director of Human Resources for Vibra Hospital of Springfield until its closure in January, 2019.  Prior to that she served as the Corporate Director of Human Resources for Tharaldson Hospitality Management.  These positions included responsibilities for developing and implementing on-boarding and training programs, performance management, employee retention, benefits management and employee relations policies on both local and national levels.  In addition, Cyndi also has over 20 years of experience as a paralegal before deciding to specialize in human resources.

Cyndi holds a Bachelor of Science degree in Paralegal Studies from Southern Illinois University at Carbondale. She is certified through the Human Resource Certification Institute as a Human Resource Professional (PHR) with an additional certification specializing in California HR (PHRca), as well as being certified through the Society for Human Resources Management as a Certified Professional (SHRM-CP).   She lives with her husband, Jim, of 28 years in Springfield, Illinois and has two grown children, Jay (26) (wife, Emily), and Adrienne (22).

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

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