Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Charles Bryson

Civil Rights Enforcement Agency
Executive Director
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Areas of Expertise
Customer Relationship Building, Navigating Politics Of Change
Charles Bryson, II, a native of St. Louis, has a passion for service and improving the quality of life for all.

Charles has served in various aspects of human service; from a Case Worker and Case Manager at various programs for persons who were homeless in Baltimore, St. Louis and Springfield Il., to the Director of a Head Start in Springfield Il and Executive Director of a Youth Program in Peoria Il.

Charles has also held various positions in State and City government, including Area Rep for the Missouri Housing Development Commission, Neighborhood Development Executive, Senior Policy Advisor, Director of Department of Public Safety and Director of the Civil Rights Enforcement Agency under both Mayor Slay and Mayor Lyda Krewson,

Charles is married and has two daughters, Bailey and Sydney and one son, Christian Nicholas.


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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs