Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Chad Eggen

Boonslick Regional Planning Commission
Executive Director
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Areas of Expertise
Introduction to Customer Experience, Customer Relationship Building
Chad Eggen, Executive Director:  Chad is an experienced leader with a demonstrated history in government relations as well as economic and workforce development.  He brings state and local government knowledge as well as education assets to the organization and groups with which he collaborates.  Chad has a Bachelor’s degree in Political Science and a Master’s degree in Public Administration.

His background experience includes strong business development, organizational professionalism and customer service, administration of municipal operations and grants, regional transportation studies, economic development and strategic planning. Other skills include grant writing, budgeting, project management, grant administration, and public speaking.

Chad also has experience working with local businesses, chambers of commerce, business attraction, retail incentive packages, tourism, promotion of regional events, and regional economic development.

Memberships include the Board of Directors for the National Association of Development Organizations, Commissioner for the Great Rivers Council of Scouts BSA, Parish Council, American Society for Public Administration, Missouri City/County Management Association, Missouri Association of Councils of Government, and the Missouri Economic Development Council.

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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Becky Paulsen - Program Director
Email: bpaulsen@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Register
    • Register Now
    • Pay Now
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs