Customer Experience Program at Missouri State University
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Advisory Board Member Profile

Brenda Mora

Walmart
Senior Manager, Digital Operations Business Processes
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Areas of Expertise
Improve CX with Data, Customer-Focused Innovation
As Senior Manager Customer Product In-Store Fulfillment at Walmart, Brenda influences data driven business decisions for pickup and delivery services. She is an innovative problem solver with experience in logistics and omni-channel retail operations.

She challenges the current state and utilizes her engineering background to optimize process improvement and change implementation.



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To learn more about the Missouri State University Customer Experience Program and how it helps companies and executives drive customer loyalty and profitability, schedule a call with one of our program managers.
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Missouri State University
Customer Experience Program
7253 Watson Rd #1041
St, Louis, MO 63119
Contact Us
Program Directors
Madison Beverlin
Email: madisonbeverlin@missouristate.edu
Phone: (314) 828-5564

CUSTOMER EXPERIENCE PROGRAM at MSU Powered by Zschool

The Customer Experience Certificate Program at Missouri State University is designed to train and develop professionals in the ever-evolving customer experience field.

  • Home
  • CX Difference
  • Faculty
  • Contact
  • Download Brochure
  • Testimonial
  • Curriculum
  • Corporate Programs