Advisory Board Member Profile
Bobby Shaw |
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Sheridan's Unforked
Chief Operating Officer |
Areas of Expertise
Introduction to Customer Experience;Your Customers, Their Journey;Customer-Focused Innovation;Customer Relationship Building;The CX Culture;Navigating Politics Of Change
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Influential, collaborative, and high-energy restaurant executive with solid business acumen, Bobby was recognized by FastCasual.com as a Top 25 Executive in 2016. He has extensive consulting and senior leadership roles for multiple restaurant companies, including Wahlburgers, Chipotle Mexican Grill, and Freebirds World Burrito. Bobby develops and leads organizations as a steward to the business, providing strategic roadmaps and streamlined workflows to maximize productivity and profit margin.
Bobby is also widely known for leading operations within a people-driven culture, orchestrating startups, turnarounds, and transformation within an environment of cohesion and accountability. He is equipped with a unique ability to assess a team or an organization’s needs and create a clear path for growth, guiding and empowering teams to improve performance consistently. In addition, Bobby establishes best practices for multi-site operations to scale and motivates staff with growth opportunities, yielding high-caliber leaders who solidify quality standards, business continuity, and market positioning. Expert also delivers keynote speeches across the country on leadership development and why culture matters.
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